Digital Transformation - Integrated Parking and Flight Data

Digital Transformation - Website Development
Digital Transformation
Project Management
Airplane from LLA

London Luton Airport

Digital Transformation - Integrated Parking and Flight Data
Senior Project Manager responsible for the successful integration of two mission critical data feeds.

Client

TBI Abertis

Released

July 14, 2021
Jul 14, 2021

Timeframe

3 months

Project Type

Digital Transformation - Website Development

Technology

Website Design Digital Transformation Data Integration
London Luton Airport

Overview

A consultancy role for an agency who needed a senior player.
I was asked to assist a digital agency who were struggling with a number of projects. At the time, the management team at Luton Airport were hoping to integrate parking reservations into their website together with live flight data.
Airport Terminal
Airport Terminal
Happy Lady Checking her reservation
Happy Lady Checking her reservation
London Luton Airport

The Solution

I liaised with the airport steering committee and the parking technology provider, together with the in-house agency team of 2 developers and 2 designers.
Lady boarding shuttle bus
Lady boarding shuttle bus
Lady boarding shuttle bus

Website Design Digital Transformation Data Integration

Airport Parking
Airport Parking
Airport Parking
Arriving at airport terminal
Arriving at airport terminal
Arriving at airport terminal
Number Plate scanning data was integrated into the website with online reservations and payment process. The data integration was securely implemented and the project was delivered on time and within budget.
Happy lady at airport

London Luton Airport

London Luton Airport

Performance Results

The agency maintained a happy client and the client was fully satisfied with the whole process from start to finish.
Airplane from LLA
Airplane from LLA
Airplane from LLA
Online Reservations
Online Reservations

Increase in Parking Space Bookings

4%
4%
4%
Reduced Waiting Time
Reduced Waiting Time

Number Plate recognition speeds up access

9%
9%
9%
Call Centre Ease
Call Centre Ease

Inbound Support Calls dropped significatly

10%
10%
10%

The integration streamlined the entire airport operation.

London Luton Airport

Final thoughts

When the stakes are high, an experienced Digital Professional acting as Senior Project Manager is a wise investment. I will carry your card and be part of your team for as long as is required.

London Luton Airport

Credits

Credits

Lee Darius
Andy Townsend
John O'Grady
Pam Hudson
Senior Project Lead
Technical Lead
Senior Developer
Creative Lead

London Luton Airport

Credits

Lee Darius
Andy Townsend
John O'Grady
Pam Hudson
Senior Project Lead
Technical Lead
Senior Developer
Creative Lead
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Transforming brands
my team - your team

Learn the benefits by booking a one-on-one consultation with your digital expert.

The start of great things.

Team working in an office watching at a presentation

Transforming brands
my team - your team

Learn the benefits by booking a one-on-one consultation with your digital expert.

The start of great things.

Team working in an office watching at a presentation